If you suspect a guest is using a false ID, what is the appropriate action?

Asking for a second ID or verifying the address is the appropriate action if there's a suspicion that a guest is using a false ID. This approach provides an opportunity to ensure accurate identification without making immediate allegations. By requesting an additional form of identification or confirming the address, the server can gather further evidence to substantiate or dispel their concerns. It fosters a professional and courteous environment, allowing for proper verification of age and identity while maintaining the guest's dignity.

This method is beneficial as it can deter potential misuse of identification without escalating the situation unnecessarily. It demonstrates responsibility in adhering to legal requirements surrounding age verification, particularly in establishments serving alcohol, while still allowing the guest the chance to prove their identity.