To provide excellent service, a server should always ensure what?

Providing excellent service in a restaurant setting involves creating a positive environment for guests, which is primarily achieved through a welcoming demeanor. A server’s attitude can significantly influence a guest's dining experience. When servers greet guests with warmth, maintain eye contact, and display a positive attitude, it helps create an inviting atmosphere. This approach encourages guests to feel comfortable and valued, which is essential for ensuring that they enjoy their meal and are more likely to return.

In addition to fostering a welcoming environment, a server’s demeanor can facilitate better communication, making it easier for guests to express their needs or ask questions about the menu. This level of engagement contributes to a higher quality of service overall. On the other hand, simply not bothering guests or limiting interaction might lead to feelings of neglect. Similarly, a focus on promoting high-cost items may alienate guests who are looking for a range of options or may not have a high budget, while speaking only when spoken to can come off as unapproachable or indifferent. Thus, maintaining a welcoming demeanor is the most effective way to enhance the dining experience and ensure excellent service.