What is a primary reason for employees to know how to handle emergencies?

Understanding how to handle emergencies is crucial for ensuring personal safety. When employees are well-trained in emergency procedures, they are better equipped to react appropriately during a crisis, which minimizes the risk of injury or harm to themselves and others. This knowledge allows them to navigate dangerous situations, such as fire evacuations or medical emergencies, effectively. Prioritizing personal safety contributes to a safer work environment overall, fostering confidence in employees and enabling them to perform their roles without unnecessary fear during emergencies.

While complying with company policy, assisting team members, and providing better service to guests are all important considerations in the hospitality industry, the fundamental reason for training in emergency response lies in protecting the health and safety of individuals involved during a critical incident.