What is the best approach to deny alcohol service to an intoxicated guest?

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The best approach to deny alcohol service to an intoxicated guest involves conveying concern for their safety, which demonstrates professionalism and responsibility. By stating that you care about their safety and cannot serve them any more alcohol, you are prioritizing the well-being of the guest and adhering to responsible service practices. This response fosters a compassionate environment while also clearly communicating that further alcohol service is not possible.

This approach also helps to de-escalate potential conflicts, as it focuses on the guest's welfare rather than merely enforcing a rule. This can lead to a more positive reception from the guest, as it emphasizes concern rather than just compliance with regulations.

Other options might not convey the same level of care or responsibility. Simply letting a guest drink water or offering coffee doesn't address the root issue of intoxication and may not effectively deter them from pursuing more alcohol. Additionally, a blunt refusal without context might create frustration or conflict, as it lacks the empathetic touch that helps to build rapport and understanding.

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