Which of the following describes the server's role when a guest hesitates on an order?

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The server's role when a guest hesitates on an order is primarily to suggest alternatives to help finalize the decision. This approach is helpful because it provides the guest with options that they may not have considered, enhancing their dining experience. By thoughtfully presenting alternatives, the server can guide the guest toward a choice they will enjoy, demonstrating good knowledge of the menu and catering to the guest’s preferences.

This interaction also shows attentiveness and encourages conversation, which can build rapport and make the guest feel more comfortable. It's important for the server to maintain a friendly and approachable demeanor while doing this, ensuring the guest doesn't feel rushed or pressured. Helping guests make decisions in this supportive way can lead to increased satisfaction and may even enhance the overall dining experience.

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